What's In For Landlords

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A Guide to Managing Your Home with us

At One Agency Gungahlin, we appreciate the importance of professionally managing the investment properties of our landlord clients. We offer you:

  • A professional and personalised service.
  • Our experienced and dedicated staff has comprehensive knowledge of the local rental market.
  • Our Marketing Team will provide you the First class marketing expertise and exposure for your property through offline and online portals.
  • Careful and thorough tenant selection process.
  • Regular updates on your investment property.
  • Prompt repairs and regular inspections to maintain your property.
  • Our competitive fee structure is designed for you.

Our Property Management Team covers everything you need, when managing your investment property by all means:

Find Suitable Tenants

When you first think of renting your property, you may not have a clear vision of the amount of work needed to rent your property. As a real estate agent, we find suitable renters to help you avoid periods of vacancy and income loss. We will ensure all marketing methods to your property which are highly visible to potential buyers.

Prepares Documents

There are a number of paperwork involved in managing a rental property including property rules and regulations, lease agreements and contracts for repair and maintenance, and more. Another piece of the paperwork that the property manager organizes on your behalf is a rental bond document where tenants pay the standard bond requirement of 4 weeks’ rent, and that this money is held by the Residential Tenancy Bond Authority. 

Handles Rental Review Process

When you are at the end of the leasing period, you’ll need to evaluate whether the current rental price is ideal for the current market conditions or not. Our property manager will help you to make the decision on the basis of knowledge on current market trends whether it is the ideal time to raise or lower the rent.

Rental Payments

This is the other beneficial aspect of using the property management service. This service will assist you in expediting rental payments. The rental payment is directly credited to your accounts using electronic transfer on the exact date. You will be notified through email of your transfer.

Property Inspections

In order to avoid an unpleasant surprise at the end of a tenancy agreement. The best solution is to agree on the property inspection. In most cases, we will conduct an internal and external inspection at the start and end of each tenancy. The other form of inspection will be carried every 6 months and supported with the inspection report.

Rental Arrears

When your rental payments are overdue they are known as rental arrears. 

In the event when a tenant is late with the rent we will immediately contact them. Our property manager will use the best form of communication with tenants and will immediately come up with the options.

Maintaining the property

To keep the property in good shape in a competitive rental market, it’s important to keep it looking its best. We have access to a team of professional trades people. This will save the landlord with time and money it would take to source their own maintenance service.

Pays Account and Statutory Charges

Along with the maintenance service, we pay bills on behalf of the landlord. This service includes all maintenance, utility, and body corporate fees that are taken care of in a timely manner. The agent will take the money for these bills out of the rental income, before forwarding the balance to the landlord.

Useful information and links –


Before the commencement of the tenancy agreement, the landlord must provide the tenant with a copy of the Office of Fair Trading booklet 'The Renting Book'. It's available from the Office of Regulatory Services: http://www.ors.act.gov.au/. When your tenant pays you the bond monies you're obliged by law to issue a receipt, and lodge the money with the Office of Regulatory Services - you have two weeks to do this. One of your additional landlord responsibilities is to issue your tenant with two copies of the 'Conditions of Premises Report' within one day of moving in. Your tenant must return this form to you within two weeks, cataloguing their agreement/disagreement with the report.

New South Wales

In NSW, landlords must provide tenants with a copy of the 'New tenant checklist' available on the state's Fair Trading website before both parties sign the rental agreement. Fines can be applied if the correct procedures aren't followed to the letter. Landlords must also make sure they're up-to-date on what qualifies as both direct and indirect discrimination, fair trading laws, and good practices. Ninety days' notice is required if no new lease has been signed following expiry of a fixed-term agreement.